Frequently Asked Questions
We ship our orders within 24 hours or receipt, Monday - Friday, using the delivery method you selected when you placed your order. It should be shown on your confirmation email. If you didn't receive a confirmation email, please check your spam folder. If it's not there, contact us at hello@springhope.com
Please see our shipping policy.
There will be a tracking number in your shipment confirmation email.
Oh no! We’ll do our best to fix it! Contact us at orders@springhope.com. We’ll get back to you as soon as possible (usually within 24 hours).
We can change your order quantities as long as your order has not shipped. Please contact us to find out more at orders@springhope.com
We would be happy to take your return as long as it complies with our return policy. Please refer to our returns policy for further information.
We are happy to answer your questions and would love to hear from you! Please feel free to get in touch with us at hello@springhope.com or through or contact page.
